[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”SHOPPING INFORMATION”][woodmart_accordion title_font_family=”text” title_font_weight=”600″ opener_alignment=”right” woodmart_css_id=”618257e807c2a” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTgyNTdlODA3YzJhIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_accordion_item title=”Delivery charges for orders from the Online Shop?”]There’s a delivery charge for all orders. This charge will vary based on your geographical location. We will also like to let you know that orders from $150 USD will qualify for free shipping.[/woodmart_accordion_item][woodmart_accordion_item title=”How long will delivery take?”]Delivery will take from 3-8 days. This time Frame is variable based on your geographical location.[/woodmart_accordion_item][woodmart_accordion_item title=”What exactly happens after ordering?”]After ordering, exercise some patience, our customers service team will contact you on how to make payment for your order and you are going to receive your invoice.[/woodmart_accordion_item][woodmart_accordion_item title=”Do I receive an invoice for my order?”]Yes you will receive an invoice after placing your order and also after payment has been received.[/woodmart_accordion_item][/woodmart_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”PAYMENT INFORMATION”][woodmart_accordion title_font_family=”text” title_font_weight=”600″ opener_alignment=”right” woodmart_css_id=”618257efccdb8″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTgyNTdlZmNjZGI4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_accordion_item title=”When the order payment is taken of my bank account?”]Order payment is taken out of your bank account once we confirm and accept the payment.[/woodmart_accordion_item][woodmart_accordion_item title=”What should I do if I receive a damaged or wrong product?”]In a rare situation your order gets to you destroyed, please do not hesitate to contact us immediately. We will get back to you to rectify the issue and please send prove of the damaged good, a picture and forward it to us.[/woodmart_accordion_item][woodmart_accordion_item title=”Can I change or cancel my order?”]You can change your order if it hasn’t been shipped yet. Once order ships you can’t change it.[/woodmart_accordion_item][woodmart_accordion_item title=”What is “package tracking“ in my orders?”]Package tracking helps you track the progress of your order.[/woodmart_accordion_item][/woodmart_accordion][/vc_column][/vc_row]